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+1 (000) 555-555Email us
contact@example.comVisit our office
123 Maplewood Lane, Apartment 4B
Springfield, IL 62704, USA
Questions families ask
Can't find your answer? Call +1 (000) 555-555 — coordinators reply within one working day.
Which countries do you cover?
We currently work with 32 partner clinics in Benin, Cameroon, Togo and Gabon, and add new cities every quarter. Tell us where your relative lives and we'll confirm coverage before you pay.
Can I change plans later?
Yes. You can upgrade at any time and the difference is prorated. Downgrades take effect at the end of your current 6 or 12 month term.
Do you work with health insurance?
We provide itemised receipts and visit reports that most international health insurers accept for claims. Check your policy for what it covers.
Are clinic and lab fees included?
Plan fees cover coordination, reporting and the care line. Consultation, test and scan fees are quoted in advance and billed only after you approve them.
How do I receive medical reports?
Reports arrive by email and in your family dashboard, usually within 24 hours of a visit and 48 hours for imaging.
Who can see my relative's records?
Only you, your relative and the people you invite. Doctors see what they need for the visit they're handling.
What happens in an emergency?
Call the care line. A coordinator arranges transport, alerts the hospital and keeps you updated until your relative is admitted.
Where we operate
32 partner clinics across four countries
Your relative is seen close to home, at a clinic we have visited and vetted ourselves.
Benin9 clinics
Cotonou, Porto-Novo, Parakou
Cameroon10 clinics
Douala, Yaoundé, Bafoussam
Togo7 clinics
Lomé, Kara
Gabon6 clinics
Libreville, Port-Gentil
City not listed? Tell us where they live — we add new cities every quarter.