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About SWPMedical

About

One care team that books, attends and reports on every visit — so you can look after family from anywhere.

Why families choose us

Trusted doctors and care you can check on

Every clinic and doctor in our network is reviewed before they see a single patient. One coordinator follows your family, and every visit ends with a written record, so nothing is left to guesswork.

  • Doctors chosen through a strict vetting process
  • Each visit reviewed by our medical team
  • One coordinator for the whole family
  • Updates in English, French or your language
  • Home visits when travel is hard
  • Urgent requests answered within two hours
Doctor and patient reviewing a tablet Smiling doctor with a stethoscope Caregiver spending time with elderly women Doctor looking at an X-ray result Physician in a white coat
4Countries served
32Partner clinics
98.5%Positive feedback
48hReport turnaround

How it works

From sign-up to the first report, usually in under a week.

  1. Choose a plan

    Pick coverage for one relative or up to five, for 6 or 12 months.

  2. Tell us about them

    Share medical history, current treatments and the doctors they already see.

  3. We book and attend

    Your coordinator arranges visits, tests and transport, and can accompany them.

  4. You get the report

    A clear summary and next steps land in your inbox after every visit.

Family dashboard

Everything about their care, in one place

See what happened at the last visit, what's coming next and what the doctor recommended — from any device, wherever you are.

  • Shared calendarAppointments, tests and reminders for every relative.
  • Visit reportsPlain-language summaries you can download or forward.
  • Medication listCurrent doses and refill dates, updated after each visit.
  • Secure messagesTalk to your coordinator without switching apps.

Where we operate

32 partner clinics across four countries

Your relative is seen close to home, at a clinic we have visited and vetted ourselves.

Benin9 clinics

Cotonou, Porto-Novo, Parakou

Cameroon10 clinics

Douala, Yaoundé, Bafoussam

Togo7 clinics

Lomé, Kara

Gabon6 clinics

Libreville, Port-Gentil

City not listed? Tell us where they live — we add new cities every quarter.

Your family's health data, protected

Medical information is sensitive. Here is how we look after it.

Encrypted records

Files are encrypted in transit and at rest, and never sold or shared for advertising.

Consent before sharing

Your relative decides who sees what. You can grant or remove access at any time.

Licensed partners only

Every clinic, lab and doctor we use is licensed, insured and reference-checked.

Full audit trail

Every view and change to a record is logged, so you always know who accessed it.

HIPAA-aligned processes GDPR compliant 256-bit SSL WCAG 2.1 AA

What families tell us

Rated 4.9 out of 5 by people caring for relatives from abroad.

My father's check-ups used to mean weeks of phone calls. Now I get a summary the same evening.
Ana RibeiroDaughter, lives in Toronto
When mum needed an MRI, the team booked it within three days and explained every result to us.
James OkoroSon, lives in Dublin
Having one coordinator who knows my parents by name makes all the difference.
Leila MartinDaughter, lives in Paris
The family plan covers both my grandparents and my aunt. One dashboard, no confusion.
Marc ThibaultGrandson, lives in Berlin
They arranged a home visit the day my uncle couldn't travel. I finally stopped worrying at night.
Sofia HaddadNiece, lives in Dubai