Our appraisers

My furnace died in February and the repair guy wanted the money that day. I brought in my mother's bracelet expecting to be talked down. Ada weighed it in front of me, showed me the gold price on her screen, and offered more than I asked for. I paid it back in five weeks and got the bracelet back in the same little box.

I sold a box of my late father's watches here after two other shops offered me a flat price for the lot without opening a single case back. These people opened every one, told me which two were worth real money, and suggested I keep one rather than sell it. I did keep it. I still wear it.

Pawned a guitar and an amp to cover a deposit and honestly expected to lose them. They texted me twice before the ticket lapsed and let me pay the finance charge over the phone. Picked both up six weeks later with the strings I had put on still there.

I bought my wife's engagement ring off their floor for about half what the mall jeweller wanted for a smaller stone. It came with the grading paperwork and a 90-day warranty, and they resized it in-house at no charge. Four years on it still looks the day I bought it.

They turned me away once — told me the "gold" chain my ex gave me was plated and not worth a loan, and that I should not let anyone tell me otherwise. They could have offered me twenty dollars and I would not have known. That is why I came back with the real stuff.

Straightest counter in the county. I have pawned the same set of Snap-on sockets four times over two years to smooth out slow months, and the number has never once moved on me. They know my name and they know the tools.