Money, up front
Quotes for a new unit are free, always. Cover plans run month to month, so nothing traps you into a second year you did not want.
One fault, one visit. The fee disappears from the bill if you accept the repair while we are there.
A spring service, cheaper parts and no callout fee when something does go wrong.
Built for salons, cafés, server rooms and let properties where warm air costs real money.
Rates apply across our published coverage map. Components are itemised separately and never fitted until you have said yes to the figure. Larger replacements can be spread over twelve or twenty-four months, subject to approval.
The honest question
Almost every caller wants this settled before anything else. Here is the reasoning our engineers apply on the doorstep, so you can weigh it up in advance.
Undecided? Photograph the data plate and send it over. We will give you a straight answer by phone before anyone gets in a van. Ask for a second opinion
Ask us anything
Three culprits account for the vast majority: a failed run capacitor stopping the compressor while the fan carries on, a condenser choked with dust and cottonwood, or refrigerant that has slowly escaped. Pressures tell us which within twenty minutes, and only one of the three is expensive.
You pay the diagnosis fee and nothing more, and you keep the written findings and the readings to show anyone else. Accept the work on the day and that fee comes straight off the invoice.
Refrigerant does not get consumed, so a low charge always means it has gone somewhere. Pumping more in without sealing the escape wastes your money and vents gas into the atmosphere. We locate and repair the leak first, then weigh in an accurate charge.
Once each spring covers a domestic split used through the warm months. Shops, salons and anything running most of the year benefit from a second visit in autumn. Missing it seldom breaks anything overnight; it quietly shortens compressor life and pushes your running cost up.
Still warm in there?
One phone call, a two-hour arrival slot and a fixed price agreed before a single part comes out of the van.
Leave a number and an engineer rings you back inside one working hour — no charge until you have agreed a figure.
Get a call backOr ring +1 (000) 555-555 — the phone always beats a form.