Our story

One trade, practised every single day — and the people who practise it.

SWP AC Repair opened in 2011 with a single van, a battered set of manifold gauges and a refusal to sell replacements to people who only needed a part. Fourteen summers later the rule has not moved: measure the fault, show the reading, then talk about money.

Every engineer on the payroll works on cooling equipment alone. Nobody splits their week between boilers and condensers, so the ninth diagnosis of the day is as sharp as the first — and the van already carries the five parts that cause most summer failures.

Cooling engineer on a service call
8,600 cooling faults closed
on the first appointment

Who is behind the van

One trade, practised every single day.

SWP opened in 2011 with a single van, a battered set of manifold gauges and a refusal to sell replacements to people who only needed a part. Fourteen summers later the rule has not moved: measure the fault, show the reading, then talk about money.

Every engineer on the payroll works on cooling equipment alone. Nobody splits their week between boilers and condensers, so the ninth diagnosis of the day is as sharp as the first.

  • Two-hour arrival slot
  • Common spares kept on board
  • Weekend hours cost the same
  • Readings shown before we leave

Licensed, insured, and someone picks up until midnight.

Illinois licence
058-114732
Liability cover
$2,000,000
Refrigerant handling
EPA 608 · every engineer
Phone answered
7:30am – 12am · seven days

Sound familiar

Nearly every summer call is one of these three

Telling us which one matches your unit lets the engineer load the right spares before setting off, and it shortens the visit considerably.

Air Moves, Nothing Cools

The fan sounds healthy but the room never drops. Nine times out of ten this is a tired capacitor, a dirty condenser face or a charge that has slowly walked out through a joint.

How we trace it

Frost on the Pipework

Ice on the copper or the indoor coil is a symptom, never the illness. Starved airflow and low refrigerant both look identical from the outside, and only pressures tell them apart.

What we check

Water, Rattle or Odour

Puddles under the indoor head, a grinding bearing, a musty draught on start-up. These rarely stop the unit today, and they reliably become the expensive fault next month.

Book a look

How we work

Measure first. Fit parts second. Never the reverse.

Swapping components until the cold returns is quick, expensive and dishonest. We would rather spend forty minutes with gauges and a clamp meter and hand you one part to pay for instead of four.

  1. 01

    Pressures, not hunches

    Subcooling, superheat, amp draw and delta-T are written down before anything is opened. Those four numbers settle most arguments about what is actually wrong.

  2. 02

    Three years on our labour

    Should a joint we brazed or a board we fitted let go through our own error, we come back and put it right without an invoice.

  3. 03

    Stock that matches reality

    Run capacitors, contactors, float switches, fan motors and a charging kit live in the van, because those five items cover the bulk of summer failures.

Split system · 3 ton · R-410A Chatham callout · 14 August · “blowing warm”
Diagnosed
  • Suction pressure 58 psi low
  • Superheat 24 °F high
  • Subcooling 3 °F low
  • Compressor draw 11.4 A normal
  • Delta-T across coil 9 °F low

Five readings, one conclusion: the charge had walked out through a weeping flare joint. The compressor was drawing exactly what the plate says it should. Quoted as a repair, not a replacement.

An anonymised record from a callout last August.

Start to finish

Four Steps Between Your Call and Cold Air

Describe the Symptom

Tell us what the unit does and when it started. Plain language is fine — the engineer translates.

Start here

Diagnosis on Site

Gauges, meter and eyes on the equipment. You get the actual readings, not a verdict from thin air.

Our method

You Agree the Figure

A written price per option lands in front of you. Accept one, postpone, or turn everything down.

View rates

Repair, Then Retest

Work completed, temperatures re-measured, and the closing numbers emailed to you that evening.

Ask a question

In their words

Unedited feedback from people who booked us

I had already been quoted for a full new system by somebody else. The engineer here spent half an hour with his gauges, found a pinhole on a flare joint, brazed it, weighed the charge back in and charged me a fraction of that quote. Three months on, the bedroom is still cold.
DK
Delphine Karsavina Homeowner, Chatham
Our salon lost cooling at eleven on a Saturday with a full appointment book. Somebody answered on the second ring, a van pulled up before one, and the contactor was already sitting in the back of it. We put the shop on their monthly plan the following Monday.
YA
Yusuf Alderbury Salon owner, Springfield
What sold me was being told plainly that my fifteen-year-old outdoor unit was not worth another repair, along with the arithmetic showing why. No pressure, no scare talk about the summer ahead. I booked the replacement two weeks later purely because of how that conversation went.
MP
Marisol Pettifer Landlord, Riverton
The ceiling cassette had been dripping onto a table for a fortnight and two other firms told me it needed replacing. This lot flushed the condensate line, replaced a float switch that had stuck, and were gone in ninety minutes. It has been bone dry all summer.
TO
Terence Oyelaran Café owner, Rochester
What I appreciated most was the paperwork. Five readings written down before anything was opened, the same five taken again at the end, and an email that evening explaining what each number meant. I have never had a trade explain their own work that clearly.
PR
Priya Ravensworth Homeowner, Sherman

Still warm in there?

Tell us what the unit is doing

One phone call, a two-hour arrival slot and a fixed price agreed before a single part comes out of the van.

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