FAQ’s
Everything customers ask before and after buying, in one place.
General Questions
What is ScintillaWPThemes?
ScintillaWPThemes provides modern, responsive WordPress themes for businesses, eCommerce, blogs, and creative professionals.
Do your themes work with WordPress.org?
Yes. All themes work on self-hosted WordPress.org.
Which editor do your themes use?
It depends on the theme, and every product page states its type. Block themes use the native WordPress editor with full site editing. Customizer themes are configured from Appearance → Customize. Page builder themes are built for Elementor. Filter the catalogue by type to find the one that suits how you work.
Do your themes support WooCommerce?
Yes, many of our themes are WooCommerce-ready, allowing you to build online shops quickly.
What's the difference between the free and premium themes?
The free editions on WordPress.org are lighter builds with the core sections, supported through the WordPress.org community forums. The premium version adds the full template set, demo content, a child theme, 1 year of free updates and 1 year of direct email support.
Licensing & Usage
How does the single theme license work?
A single theme is $33 one-time and covers 1 live site. It includes 1 year of free updates and 1 year of email support. After 12 months the site keeps working exactly as it is; only updates and support pause.
What is included in the bundle?
$69 one-time for all 33 premium themes plus every future release, usable on up to 15 live sites (staging and local copies don't count). You keep permanent access to download every theme - that access never expires. Free updates and priority support run for 1 year from purchase.
Can I keep using the theme after the licence expires?
Yes. Your site keeps working exactly as it is - the licence controls updates and support, not the theme itself. Renew any time to bring both back, with no reactivation fee.
Can I use my licence for client websites?
Yes. Each live site counts as one licence: a single theme covers 1 site, the bundle covers 15. Staging and local development copies don't count against the total.
Installation & Setup
How do I install a ScintillaWPThemes?
Upload the theme zip file in WordPress: Appearance > Themes > Add New > Upload.
Do your themes come with demo content?
Yes, every theme includes 1-click demo import to replicate the demo site instantly.
What if the demo import fails?
Please increase PHP limits (memory_limit, max_execution_time, upload_max_filesize). If issues persist, contact our support team.
Do you provide free installation help?
Yes. If you run into trouble, we can install and configure the theme for you at no extra cost while your support period is active. Send us temporary access and change your credentials afterwards - we never store them.
Are updates included?
Yes. Every premium theme includes 1 year of free updates from the date of purchase, for single themes and the bundle alike. Free themes update through WordPress.org.
Do you offer refunds?
These are digital files delivered instantly, so all sales are final. Every theme has a full live demo you can click through before you buy, and we're happy to answer pre-purchase questions at support@scintillawpthemes.com.
Find the theme your project needs
Every theme has a live demo you can click through before you pay. Not sure which fits? Ask us first — we will tell you straight.
support@scintillawpthemes.com