Hourly visits
Companion and personal care, booked by the visit.
$29
per hour, 2 hour minimum
- Same caregiver each week
- Weekend rate unchanged
- Change or cancel with a week of notice
What it costs
Our rates, on the page, before you call
No consultation fee, no assessment fee, and no minimum contract. Rates below are for the Springfield service area and include payroll, insurance and supervision.
Overnight and live-in
A caregiver in the house through the night.
$265
per night, 10 hours
- Awake or sleeping shifts
- Two-person transfers included
- Weekly nurse check-in
Memory support
Dementia-trained caregivers and a fixed routine.
$34
per hour, 3 hour minimum
- Fixed caregiver and fixed times
- Home safety review included
- Fortnightly nurse check-in
Ways families pay
We bill fortnightly and can invoice an insurer or a power of attorney directly. Our office will do the paperwork with you.
- Private pay by card or transfer
- Long-term care insurance, billed direct
- VA Aid and Attendance benefit
- Medicaid home care waiver
Start here
Which level of care does your parent actually need?
Most families are somewhere between the first two columns and do not realise it. Read across, then call us and we will tell you honestly if you need less than you think.
| Compare across |
Companion care
Company, errands, a reason to get up
|
Most chosen
Personal care
Hands-on help with the morning routine
|
Memory support
Dementia care built on routine
|
Live-in and 24/7
Someone in the house at all times
|
|---|---|---|---|---|
| Typical schedule | 2 to 12 hours a week | 3 to 5 visits a week | Daily, same times | Rotating shifts, all week |
| Best suited to | Living alone, still independent | Struggling with bathing or dressing | Diagnosis in the last three years | Falls risk or late-stage needs |
| Hands-on personal help | Not included | Included | Included | Included |
| Overnight cover | Not included | Add on request | Evenings included | Included |
| Nurse oversight | On request | Monthly check-in | Fortnightly check-in | Weekly check-in |
| Ask about this | Ask about this | Ask about this | Ask about this |
Not sure? A care manager will walk the house with you and say which column fits. No fee, no obligation.
Family FAQ
The questions we get on the first call
If yours is not here, ask it on the phone. Nobody is going to put you through a sales script.
Ask us directlyTwo hours, once a week. Plenty of families start there and never need more. We would rather begin small and add hours than talk anyone into a package they do not use.
You get a named team of two or three so holidays and illness do not mean a stranger at the door. You meet all of them before the first paid visit.
Often, partly. We bill long-term care insurers direct, accept the VA Aid and Attendance benefit, and work with the state Medicaid home care waiver. Our office will check your policy with you before you commit to anything.
Very common, and the reason our first visit is a conversation rather than an assessment. We often start as company for an hour and let the practical help arrive later, once trust is there.
Usually within forty-eight hours in our core area. Call the care line with the discharge date and we will tell you straight away whether we can staff it.
A week of notice for permanent changes, and no cancellation fee for a single missed visit. Circumstances change quickly at this stage of life and our terms are written to expect it.
Service area
Do we cover your parent’s street?
We only take on households our caregivers can reach reliably in bad weather. If we cannot promise to arrive on time, we say so on the first call and point you somewhere that can.
- Springfield 62701 to 62712
- Chatham and Sherman
- Rochester and Riverton
- Auburn and Divernon
- New Berlin and Pleasant Plains
- Williamsville and Loami
Request a free home visit
Tell us what this week looked like. A care manager calls back within one business day, often the same afternoon.
We never share your details. Sending this does not commit you to anything.
