Mail-In Instructions

Live outside Springfield? Our mail-in repair service gets your phone, tablet or smartwatch fixed without a trip to the shop.

How mail-in repair works

  • Request a mail-in box with the booking form — choose “Mail in”.
  • We send a free, prepaid and padded shipping box, insured both ways.
  • Back up your device, remove the SIM and case, and switch off Find My / device locks if you can.
  • We diagnose it free, call you with the exact price and only repair once you approve.
  • Most repairs ship back within 48 hours, with a tracking number by text.

Not sure what it will cost? Use the instant price estimator first, and read our warranty policy.

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