How Our Repair Process Works
From Broken to Fixed in 3 Simple Steps
Book Online, Call or Walk In
Use the quote form, call us, or just stop by. No appointment is needed for screens and batteries — tell us the model and what's wrong.
Free Diagnosis & Fixed Price
A technician tests your device in front of you and gives you a clear price before any work begins. You only pay if you approve.
Repair, Test & Pick Up
We fit quality parts, then check the camera, speakers, Wi-Fi, buttons and Face ID or fingerprint. We text you the moment it's ready.
Can't make it to the shop? Choose mail-in and we'll send a prepaid, padded box, or book a local pickup and we'll collect it from your home or office.
Start My Repair
Walk-In, Mail-In or Pickup — Your Choice
Mail-In Repair
Live outside Springfield? Ship your device to us safely and get it back fast.
- Free prepaid, padded shipping box
- Fully insured both ways
- Most repairs shipped back in 48 hours
Business & Fleet Repairs
Keep your team's phones and tablets working without them losing a day.
- Free pickup and return for 3+ devices
- Volume pricing and monthly invoicing
- Priority same-day turnaround
Sell or Trade In
Repair cost more than the phone is worth? We'll buy it or credit it toward a refurbished one.
- Cash for broken or working devices
- Secure data wipe included
- Refurbished phones with a 6-month warranty
What Makes Our Repair Process Different
We started SWP Mobile Repair because people deserved a repair shop that explains things clearly and doesn't upsell. That's still how we work every day.
Certified Technicians
Trained on the latest iPhone, Galaxy and Pixel models.
Premium Quality Parts
OEM-grade screens and batteries, never the cheapest copy.
Your Data Stays Private
No resets unless you ask. Your photos and apps stay put.
Upfront Pricing
The price we quote is the price you pay. No surprise fees.
Same-Day Service
Most screens and batteries are done in under an hour.
90-Day Warranty
Every repair is covered for parts and labor.
Start Your Repair Today
Book online in under a minute or call now. Most repairs are ready the same day.