Phone Repair Questions, Answered

Screen and battery replacements usually take 30–60 minutes. Charging ports and cameras take about the same. Water damage and board-level repairs can take 24–72 hours because the device needs careful cleaning and testing.

No. Standard hardware repairs like screens, batteries and ports don't touch your data. We still recommend a quick backup, and we never reset your phone without asking you first.

We use OEM or premium OEM-grade parts that match the original brightness, color and touch response. If more than one quality option exists for your model, we'll explain the difference and let you choose.

Walk-ins are always welcome. Booking online guarantees your part is in stock and holds a time slot for you, which can save a second trip.

If your device is still under the manufacturer's warranty, check with them first — we'll tell you honestly if that's the better route. For out-of-warranty devices, our own 90-day warranty covers you.

Cash, all major credit and debit cards, Apple Pay and Google Pay. You pay only after the repair is done and you've tested your device.

Then you don't pay for the repair. Diagnosis is free, and if we can't fix it, you take your device home at no charge — or we can make you a trade-in offer.