Almost every charter dispute we have ever been asked to arbitrate comes down to something that was never written down. None of these questions are difficult, and a good broker will have the answers ready.
What exactly does the rate include? Vessel, crew and fuel is the usual answer, but the fuel range matters enormously. A boat that includes twenty miles and one that includes forty-five are not comparable numbers.
Who pays for berths away from home port? On most contracts, you do. That is normal — but the difference between a quiet anchorage and a marina berth in high season is real money, and it should be discussed before you plan the route.
Is there a delivery or repositioning fee? If the boat has to move to meet you, someone is paying for that.
What is the cancellation ladder? Not just the headline, but the dates. Sixty days is common. What happens at thirty?
Is the crew gratuity expected, and how much? Ten to fifteen per cent is the Mediterranean convention. Being told this in advance is much better than working it out on the last morning.
Who has final say on the weather? It should be the captain, in writing.
What happens if the boat breaks? A serious operator will offer a replacement vessel or a refund, and will tell you which before you ask.
Are children and pets allowed on this specific boat? Owner rules vary and are rarely on the listing.
Can I speak to the captain before I pay a balance? If the answer is no, ask why.
