Process

From first call to keys

Five stages, and you always know which one you are in.

Start at stage one
01

Conversation

Twenty minutes on the phone or in the office. Income, deposit, timing, and anything you think might be a problem.

Same week
02

Document pack

We send one checklist. Payslips, returns, bank statements, identification. You upload once and we chase nothing twice.

Two to five days
03

Lender selection

We shortlist from the panel, show you the trade-offs in writing, and you choose. Nothing is submitted without your word.

Two days
04

Underwriting

Application submitted, valuation booked, conditions worked through. You get a status note every week whether or not anything moved.

Two to four weeks
05

Closing

Final figures checked against the estimate, documents signed, funds released. We stay reachable through the day itself.

Completion day
Questions we get weekly

Answers, before you have to ask them twice.

If yours is not here, put it in the enquiry form and we will answer it in writing rather than talk around it.

Ask us directly

Our fee is set out on this page and does not change based on which lender you choose. Broker-only products often price below the equivalent branch product, which is frequently where the fee is recovered. We show you the direct comparison in writing so you can judge it yourself.

No. The initial review uses a soft search that only you can see. A hard search happens once, at the point you have agreed which lender to apply to. We never shotgun applications across several lenders to see which one sticks.

Some programs open at three per cent, and there are assistance schemes that reduce it further for eligible buyers. Below twenty per cent you should expect mortgage insurance to be added to the monthly payment, so the useful question is what monthly figure works, not what deposit is technically permitted.

It is a documentation exercise rather than an obstacle. Lenders vary widely in how they treat retained profit, add-backs and short trading histories, and the difference between the most and least generous lender on the same accounts can be substantial. That variance is precisely what a panel is for.

From a complete document pack to a formal offer, most straightforward purchases run three to five weeks. Complex income, unusual construction or a slow valuation can extend that. We give you a date range at stage three and tell you promptly if it moves.

We diarise it and contact you roughly six months ahead, while there is still time to move without paying an early repayment charge. Reverting quietly to a lender’s standard variable rate is the single most expensive thing most borrowers do, and it is entirely avoidable.

Book a consultation

Tell us the situation. We will tell you if we can help.

No credit pull, no obligation, and an honest answer if a bank you already deal with would serve you better than we would.

  • Office 123 Maplewood Lane Apartment 4B
    Springfield, IL 62704 USA
  • Office hours Monday to Friday, 9am – 6pm CT
    Saturday by appointment