FAQ

Enter your container, bill of lading or booking number in the tracking box at the top of this page, or log in to the client portal for live updates and documents.

FCL (full container load) means you book a whole container for your goods. LCL (less than container load) lets you share space with other shippers and pay only for the volume you use.

Yes. Our licensed brokers prepare all import and export documents, calculate duties and taxes, and file with customs on your behalf.

Air freight typically takes 1–5 days. Ocean freight ranges from 12 to 40 days depending on the trade lane. Your quote always includes an estimated transit time.

We offer all-risk cargo insurance up to $5 million per shipment. You can add it when booking or request it with your quote.

We serve 150+ countries with weekly sailings from more than 340 ports, plus scheduled air cargo from every major hub. If a lane is not on our network, our partner agents cover it.

Yes. Under EXW or FCA terms we arrange pickup at the factory, export clearance and origin handling, then consolidate your orders into one shipment where it saves money.

Our reefer containers and temperature-controlled trailers hold anything from -25°C to +25°C, with continuous monitoring and alerts in the client portal.

Quotes are based on route, mode, volume or chargeable weight, cargo type and service level. Every quote is all-in, with port, fuel and handling charges included up front.