Marcus Ainsley
Operations Manager
The people
Who you will be dealing with
Small management team, long-serving officers. You get a direct number rather than a call centre.
Before you sign
Things worth checking on any security firm
Vetting on file
Every officer is screened before deployment and the paperwork is available to you on request. We do not put unchecked staff on a site.
No subcontracting
The officers on your site are on our payroll. You are not paying a margin to an agency that then hires whoever is available.
Reports you can audit
Patrol scans, shift logs and incident reports are kept for twelve months and can be pulled for an insurer or a landlord.
0
Officers on the roster
0+
Sites covered weekly
0
Years operating
0min
Average alarm response
Client feedback
What site managers tell us
We had three break-ins on the yard in one winter. SWP put a patrol on it in four days and moved the scan points to where the fence was actually being cut. Nothing since. The morning report is the part I did not expect to rely on, but I read it every day.
Rachel Kenner
Yard Manager, builders merchant
Our previous firm sent someone different every week and none of them knew where anything was. The two officers we have now have been on the reception desk for over a year. Residents know them by name, which has done more for complaints than any camera.
Denise Moraru
Block Manager, residential estate
They connected to the cameras we already had rather than selling us a new system, which is what everyone else quoted for. An operator caught someone in the loading bay at two in the morning and talked them off the site over the speaker before we even got the call.
Aaron Tsui
Facilities Lead, distribution centre
We only needed door cover for a four-day market, and they were the one firm that did not try to push us onto an annual contract. Officers arrived early, were polite with stallholders and handled two arguments without any of it turning into a scene.
Priya Lachlan
Event Coordinator, town market
Had an incident, or expecting one?
The duty desk is answered around the clock. Emergency cover can be on site the same night if the situation calls for it.
