Tell us about the site
Send the basics and a manager will call to arrange the site walk. Quotes are free and there is no follow-up sales sequence.
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Duty desk+1 (000) 555-555
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Emailcontact@example.com
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Office123 Maplewood Lane Apartment 4B
Springfield, IL 62704 USA -
HoursOffice Mon to Fri, 8am to 6pm
Control room staffed 24 hours
Answers before you call
If something here is not covered, the duty manager can usually answer it in a two-minute phone call.
+1 (000) 555-555For a straightforward mobile patrol, usually within three to five working days of you accepting the proposal. A static post takes a little longer because we brief named officers on site before the first shift rather than sending whoever is free.
No. Patrols and static cover run on a rolling monthly basis with thirty days notice either way. Event work is booked by the day. We do not use automatic renewals or exit fees.
In most cases yes. If your recorder supports a remote connection we can bring the feeds into the control room without replacing hardware. Older analogue-only systems sometimes need an encoder, which we will quote separately and clearly.
Cover is our responsibility, not yours. Each contract has at least two relief officers who have already been briefed on the site, so the replacement is someone who knows the layout rather than a stranger reading instructions at the gate.
Yes. Licences are checked at recruitment and re-checked before expiry, and public liability cover is in place for every deployment. Certificates are sent with the contract and reissued to your insurer on request.
A morning email after every shift with patrol times, scan points hit, and anything logged. Once a week that is rolled into a summary with hours worked against hours contracted, so the invoice never arrives as a surprise.
Had an incident, or expecting one?
The duty desk is answered around the clock. Emergency cover can be on site the same night if the situation calls for it.