Frequently Asked Questions
Everything you want to know before you book
Here are the answers our customers ask about most.
Still have a question?
Our friendly team replies within one business hour.
Do I need to be home during the cleaning?
No. Many clients leave a key or door code. Access details are stored securely and only shared with your assigned cleaner.
Do you bring your own supplies and equipment?
Yes. Cleaners arrive with eco-friendly products, microfiber cloths, mops and a HEPA vacuum. If you'd like us to use your own products, just add a note when booking.
How is the price calculated?
Prices are flat-rate, based on the service, number of bedrooms and bathrooms, and how often we visit. The estimator shows your price upfront, and we confirm it on the phone before your first visit. No hourly surprises.
Are your cleaners insured and background-checked?
All team members are direct employees who pass a background check before hire and every year after. We carry $2M in liability insurance and are fully bonded.
What if I'm not happy with the clean?
Contact us within 24 hours and we'll send someone back to re-clean the missed areas free. If you're still unhappy, we refund that visit.
How do I reschedule or cancel?
Call or email at least 24 hours before your visit and there's no fee to move or cancel.
What payment methods do you accept?
All major credit and debit cards. You're charged only after your clean is complete.
Proudly cleaning Springfield and surrounding communities
Our teams are based locally, which means reliable arrival times and cleaners who know your neighborhood.
- Springfield
- Chatham
- Rochester
- Sherman
- Riverton
- Leland Grove
- Jerome
- Auburn
- New Berlin
Do we clean in your area?
Enter your ZIP code to check availability.
Office hours
- Monday – Friday7:00am – 7:00pm
- Saturday8:00am – 5:00pm
- SundayClosed
Ready to come home to a spotless space?
Get your instant price now. Most bookings are confirmed within 2 hours.