Questions & answers
FAQ
Questions & answers
Good to know before you visit.
The questions we hear most often on the lot. If yours isn't here, we're a phone call away.
Talk to our sales team Monday to Saturday.
Can I test drive a car without an appointment?
Yes, walk-ins are welcome during opening hours. Booking ahead guarantees the car is washed, fuelled and waiting for you, and that a team member is free to answer questions.
What does the 7-day money-back guarantee cover?
If the car isn't right for you, return it within 7 days and 300 miles in the same condition for a full refund of the purchase price. No questions asked.
Do you offer financing for bad or no credit?
We work with several lenders who specialise in first-time buyers and rebuilding credit. Pre-approval uses a soft check, so it won't affect your credit score.
What documents do I need to buy a car?
A valid driver's license, proof of insurance and, if you're financing, a recent pay stub and proof of address. We'll send you a checklist when you book.
Can I trade in a car I still owe money on?
Yes. We contact your lender, pay off the remaining balance and apply any positive equity to your next car or pay it to you directly.
Do you deliver outside Springfield?
We offer free delivery within 50 miles and nationwide delivery at a flat rate. Ask us for a quote when you reserve your car.
Is the price on the website the final price?
Our prices are no-haggle and based on live market data. The only additions are government taxes, title and registration. There are no hidden dealer fees.
Can I reserve a car online?
Yes. Send us a message or call and we can hold a vehicle for 48 hours with a fully refundable deposit while you arrange financing or a visit.
Do your cars come with a warranty?
Every certified car includes a 12-month limited warranty. Optional extended coverage plans of up to 5 years are available on most vehicles.
Can I have the car inspected by my own mechanic?
Of course. We're happy to arrange an independent pre-purchase inspection at a local garage of your choice.
Ready for a test drive?
Pick a car, choose a time and we'll have it washed, fuelled and waiting at the front of the lot.