Frequently Asked Questions
Everything you need to know about courses, certificates, plans and refunds.
Questions Learners Often Ask
Everything you need to know before enrolling in your first course.
Do I need any experience to start? +
No. Most courses start from the basics, and every course card shows its level so you can choose what suits you.
How long do I have access to a course? +
Courses bought individually include lifetime access. With a subscription, you can access every course while your plan is active.
Will I receive a certificate? +
Yes. Paid plans and individual courses include a verified certificate when you complete all lessons and pass the final assessment.
Can I learn on my phone? +
Yes. Lessons work on any device, and your progress syncs automatically between mobile and desktop.
What if a course isn't right for me? +
Every paid course and plan has a 14-day money-back guarantee. Request a refund from your account page.
Can I switch between monthly and yearly billing? +
Yes. Change your plan at any time from your account page. Yearly billing saves 20% compared with paying monthly.
Do you offer team or company plans? +
Yes. The Teams plan covers up to 10 seats with manager progress reports. For larger teams, contact us for a custom quote.
How do I contact my instructor? +
Every course has a Q&A area where instructors and mentors answer questions, usually within one business day.
Ready to Learn Something New?
Create a free account and start with 40+ free courses today. Upgrade only when you're ready.
No spam. Unsubscribe anytime.